Shipping & Delivery

Orders are normally handled and processed within 2 working days after payment clears.

UK delivery

Allow up to 7 working days for delivery after dispatch within 2 working days after processing. Delivery is free on orders of £30 or more. A £15 delivery charge applies below that amount.

The source store labels its paid rate “Express Delivery”, but does not establish a separate faster timetable. The replacement therefore presents one tracked delivery timetable and does not promise an express-speed upgrade.

Tracking and separate parcels

We email a tracking number after dispatch. Items in one order may arrive in separate packages for logistical reasons.

Other destinations

Available destinations and the final charge are shown before payment. The UK delivery estimate does not automatically apply outside the United Kingdom.

If a parcel is late, lost or arrives damaged, email theteam@customersupport.care with your order number so the support team can investigate.