Disclaimer
Last updated 24 September 2026.
This Disclaimer applies to the website earclean.uk, operated by EarClean UK, a division of Caruso Consulting Co Ltd ("we", "us" or "our"). By using this site you accept the terms below. It does not affect your statutory rights as a consumer.
General information only
The content on this site is provided for general information about our products. We work to keep it accurate and up to date, but we make no guarantee that everything is complete, current or error free at all times. Specifications, pricing and availability can change without notice.
Product descriptions and images
We describe our products as accurately as we can. Colours can appear differently on different screens. Small differences between an image and the item you receive are normal and not a fault.
Not medical advice
Product information and usage guidance on this site are general information, not medical advice, diagnosis or treatment. Ear symptoms can have different causes. Ask a pharmacist or qualified clinician if you are unsure what is safe for you, and seek prompt medical help for severe pain, sudden hearing loss, discharge, bleeding, fever, a suspected perforated eardrum or an object in the ear.
The NHS says there is no evidence that ear candles or ear vacuums remove earwax. Ear candles are unavailable to buy from this replacement store while UK product-safety and legal review remains open. Do not treat a product listing as an endorsement by the NHS or any medical body.
External links
This site may link to other websites we do not control. We provide those links for convenience only and are not responsible for the content, accuracy or privacy practices of any external site.
Limitation of liability
To the fullest extent permitted by law, we are not liable for loss arising from unreasonable reliance on general website information. Nothing in this Disclaimer limits liability for death or personal injury caused by negligence, fraud, or any liability or statutory consumer right that cannot lawfully be limited. See also our Limited Liability Indemnity and Terms & Conditions.
Contact us
If anything here is unclear, email us at theteam@customersupport.care.